Terms & Conditions

Last Updated: 26 June, 2025

1. Acceptance of Terms

By accessing or using the PickUp! mobile application operated by Kulcha Cultr Technologies Private Limited ("Company", "we", "us"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, please refrain from using our services.

2. Use of the App

You must be at least 18 years old to use the App. You agree to use the App only for lawful purposes and in a way that does not infringe on the rights of others.

3. Account Registration

When you create an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials.

4. Orders & Payments

All orders placed through PickUp! are subject to restaurant availability. Prices listed reflect menu rates without markup. Payments are processed via Razorpay. We do not store payment details.

5. Cancellations & Refunds

Once a pickup order is confirmed, cancellations may not be possible. Refunds are subject to restaurant policies and will be handled on a case-by-case basis.

6. Data & Privacy

We collect personal data to provide and improve services. For full details, refer to our Privacy Policy.

7. Modifications

We reserve the right to change or modify these Terms at any time. Changes will be reflected with a revised date at the top of this page.

8. Contact

For questions or disputes regarding these Terms, please contact:
Kulcha Cultr Technologies Private Limited
#44/A, AGS Layout, Arehalli, Subramanyapura,
Bangalore South - 560061, India
Email: support@pickupwastaken.com